Privacy Policy for Soul 45

Effective Date: 13/05/2024

Welcome to www.soul45.co.uk. This privacy policy explains how we, Soul 45, collect, use, share, and protect information about you when you visit and use our website. By accessing or using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect information necessary to process your transactions and provide you with our services, such as your name, contact information, and shipping details, which you provide during the checkout process. We do not store your credit card numbers.

2. Use of Your Information

The personal data we collect is used to facilitate the delivery of your orders, provide customer support, and improve your experience on our website. This includes processing payments and shipping your purchased items.

3. Lawful Basis for Processing

Our lawful basis for processing your personal data includes performing the contract we enter into with you when you make a purchase, and our legitimate interests in operating our website and providing our services to you.

4. Sharing of Your Information

To complete your purchases, we use WooCommerce integrated with Stripe for payment processing. Stripe may collect personal data necessary for payment processing and fraud prevention, such as transactional data and device identifying information. Stripe may share this data with its service providers and financial partners to facilitate transactions and enhance security measures. You can read more about Stripe’s privacy practices here.

5. Data Storage and Security

Your data is securely stored on servers provided by SiteGround Hosting, which employs robust security measures to protect your information.

6. Cookies and Tracking Technologies

We use Google Analytics, which employs cookies and similar tracking technologies to monitor and analyze web traffic and user interactions on our site. Under UK law, we are required to obtain your consent before placing these cookies. You will be asked to consent to the use of cookies when you visit our site.

7. Your Rights

You have the right to access the personal information we hold about you, to request corrections or deletions, and to object to or restrict certain processing activities. If you wish to exercise these rights, please contact us at info@soul45.co.uk.

8. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at info@soul45.co.uk.